Custom software vs. Generic software

There I talked about different ways and technologies Custom software vs. Generic software with the help of which Syndicode creates outstanding products regardless of the industry and budget. But it is obvious that some distinctive features of a custom software vs. generic software should be revealed. See how off-the-shelf solutions are different from custom ones below.

  • Generic software development

Typically, the product has a reliable demand in the market for a period of time, suitable for most business needs. The software development company develops generic software on its own and sells it as a product to its customers.

Custom software development

Is performed as a job hiring project for a specific client (a group of people or another company). The list of needs, product ideas, needs, and development funds comes from customers/customers. Often, the development of custom products takes a long time.

Custom software development vs. Generic software development

As customized software provides functionalities that meet your business requirements, it proved to be more useful in comparison to generic software.

One by one, let’s compare the characteristics, requirements, and features of a custom software development vs. generic one.


Universal software is produced for the open market.

Custom software is a unique solution developed for specific customers.

Needs and updates:

(defined by market demand).

A generic software product is made based on future updates.

Customized software is done according to the time, budget and needs defined by the customer.


The major difference between a generic software product and a custom software product is the control over the development process. Despite the fact that the client acquires a license to use the software, its owner (development agency) can always make some changes and remove some features useful for the client.

 Only the customer decides what to do with the product.

Development cost:

Custom software development (tailor-made software) may cost a fortune, as the customer gets a unique product. But a competitive advantage the customer acquires may overweight heavy investments.

A generic software (off-the-shelf) is usually affordable. But there are might be some hidden costs.

For example, extra costs you can pay to implement this software and set it up.


Generic software has functionality designed to solve a particular problem for many entities in that vertical.

Custom software has functionality made to solve a problem for a specific entity.


Generic software should be highly scalable. The product may need to pivot during the lifecycle as per the business needs of the development company.


Generic software product quality is not the main parameter a development company follows.

If the company will delay the release in order to refine some features and set up better characteristics these actions may lead to loss of market share. That’s why quality is not the priority for generic software.

Custom software products, in contrast, should have the best quality to impact client’s revenue and progress.

The quality parameters for custom software will be proportional to what impact they should have on the customer’s company.

A number of functions:

Off-the-shelf software typically includes as many functions as possible because of its wide usage. For this reason,. But, at the same time, you will hardly ever use even half of these functions.

. It is less user-friendly than generic software.

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